Sales Coordinator
Sales Ops · India · Office / Hybrid · Full-time
About the role
Coordinate files between Customer, Sales Executive, Telesales and Bank/NBFC/Insurance partners with strong TAT and document discipline.
Responsibilities
Receive cases; document checklist; missing docs; coordinate customer/sales/partner; track status/queries; update CRM; sanction/disbursement/payout tracking.
Required skills
Excel, email, CRM, documentation, follow-up discipline
Preferred
Banking/NBFC coordination experience
Experience
0–4 years · Freshers allowed
KPIs
File accuracy, Processing speed, Login TAT, Query TAT, Follow-up completion, Sanction conversion, Disbursement coordination, CRM accuracy, Complaints, Banker response