MoneyMines

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Sales Coordinator
Position: Sales Coordinator

Department: Sales Operations / Coordination · Location: India – Office / Hybrid · Mode: Office / Hybrid

# Sales Coordinator

**Department:** Sales Operations / Coordination
**Location:** India – Office / Hybrid
**Experience:** Freshers & Experienced Candidates
**Employment Type:** Full-Time

## About the Role

MoneyMines is looking for an organized and responsible **Sales Coordinator** to manage coordination between customers, Sales Executives, Telesales teams, Sales Managers and banking/NBFC/insurance partners.

The role is primarily focused on **case coordination, documentation, follow-ups, CRM updates and ensuring smooth movement of customer files within the required TAT**.

## Key Responsibilities

* Coordinate between **customers, Telesales, Sales Executives, Sales Managers and financial partners**.
* Receive and verify customer details and required documents.
* Manage customer files from **lead/login to approval and disbursement**.
* Coordinate with banks, NBFCs and insurance partners for case updates.
* Track application status, pending documents, approvals and disbursements.
* Follow up with customers and sales teams for pending requirements.
* Maintain proper **TAT and follow-up schedules** for every case.
* Update lead and case status regularly in the **CRM**.
* Maintain digital and physical records of customer documents and case files.
* Share required documents and case information with authorized sales/banking teams.
* Identify pending cases and escalate delays to the concerned Sales Manager.
* Prepare daily, weekly and monthly sales/case reports.
* Maintain accurate records of login, approval, rejection, disbursement and pending cases.
* Ensure proper communication and coordination throughout the customer journey.
* Follow company processes, data-security and compliance requirements.

## Business Areas

The coordinator may handle cases related to:

* Car Loan – New & Used Cars
* Personal Loan
* Business Loan
* Home Loan
* Loan Against Property (LAP)
* Credit Cards
* Health & Life Insurance
* Other MoneyMines financial products

## Candidate Profile

Freshers with good communication and coordination skills are welcome. Experience in **sales coordination, banking, NBFC, fintech, loan processing, insurance, CRM or financial services** will be preferred.

### Required Skills

* Good communication and coordination skills.
* Strong follow-up and time-management ability.
* Good documentation and record-keeping skills.
* Basic knowledge of MS Office / Google Workspace.
* Comfortable working with CRM and online systems.
* Ability to manage multiple cases simultaneously.
* Attention to detail.
* Good problem-solving and escalation skills.
* Ability to work with customers and multiple internal/external teams.

## Performance & Growth

* Product and process training.
* CRM and documentation training.
* Performance-based reviews.
* Career progression: **Sales Coordinator → Senior Coordinator → Team Leader / Sales Operations Manager**.
* Opportunities for performance-based career growth.

**Apply:** https://moneymines.co.in/career.php

**MoneyMines – Together we grow**

Key responsibilities: Coordinate between customers, Telesales, Sales Executives, Sales Managers and financial partners; Receive and verify customer details and documents; Manage files from lead/login to approval and disbursement; Coordinate with banks, NBFCs and insurance partners; Track application status, pending docs, approvals and disbursements; Follow up for pending requirements; Maintain TAT and follow-up schedul

Experience: Freshers & Experienced Candidates (Freshers allowed)
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